About us
Japanese Taste is your premier online destination for exceptional Japanese products.
We meticulously curate items that not only embody the rich history and deep-rooted traditions of Japanese culture but also reflect its enduring craftsmanship.
Our easy-to-use online platform brings the best of Japan directly to you. We've carefully selected a range of in-demand food, beauty, health, and home items, making it simple to order unique premium products and experience your favorite flavors, designs, and wellness essentials, no matter where you are in the world.
Our company's foundation is based on three Japanese concepts:
Wa → Harmony
Reigi Tadashii → Respect
Kiwameru → Strive for Excellence
Mission
Our mission at Japanese Taste is to bring the best of Japan to your home. We're dedicated to delivering an exceptional shopping experience by offering a vast selection of premium products that our team constantly curates, all at competitive prices.
Our values
We strive to offer the most outstanding products in the market and provide unsurpassed service that delivers premium value to our customers in every interaction they have with our brand. We find inspiration in the concept of Kaizen, the Japanese term to describe the constant strive for perfection.
We think self-care is a powerful way to be your best self, and everyone practices it uniquely. We want to simplify access to beauty rituals, enjoyable treats, and essential items for well-being. Our commitment is to provide personalized, dedicated support to ensure your needs are met, just as we value for ourselves.
We take pride in our reliability, efficiency and “insider knowledge” of the market and the items we are selling. We are committed to always giving our best and we are constantly looking for ways to bring more value and reach "the next level", both in our service and also in our relationship with our partners, our community and our planet.
We are genuine in the way we present ourselves and always honest when it comes to giving advice and suggestions. We put our customers’ interests ahead of our own and know how important it is to earn their trust and long-term loyalty through transparency and sincerity in every interaction.
We treat all our stakeholders - employees, customers and trade partners - with respect and fairness. We highly value the brands we work with and seek to enhance and expand the reach of Japanese excellence to make even the smallest, least known companies accessible to a global audience.
We place great value on providing valuable information on Japanese culture, and ensuring that the reason why Japanese Taste came into being - helping everybody in the world get more acquainted with the Japanese way of life - remains one of our ground pillars.
Our story
Japanese Taste was founded on a bedrock of appreciation and respect. We are passionate about discovering and sharing high-quality products, alongside enriching knowledge about diverse cultures.
After coming to study in Japan, our founder David starts a personal Instagram account to share the best of Japanese gastronomy. The idea of Japanese Taste is born.
Reached a milestone of 10,000 followers on Instagram.
After many requests from followers, Japanese Taste is formally established and an online store selling Japanese products on eBay is launched. There is an immediate positive reception to the service and the first online orders are packed and shipped.
First self-hosted website is launched (japanesetaste.com) and more stores on marketplaces are created. The same year a new milestone of 20,000 followers on Instagram is reached.
Expansion to new categories of products including household and kitchenware goods. The Spanish website is launched.
Reached a milestone of 100 countries we have shipped to.
Sales keep growing and the team expands. To keep pace with the growth we relocate to a new office and warehouse in Amagasaki City (a key logistics hub in Osaka area).
Expandy Co. Ltd. is formally established as the parent company of Japanese Taste and a new website for high-quality Japanese tools and supplies called Daitool is created.
100000+ customers and expansion to new product categories such as office supplies and alcohol. Second moving in two years; we double the square footage. New website is launched with state-of-the-art features and design.
Our purpose
At Japanese Taste, we've designed our platform with you in mind. Our products are organized into user-friendly categories, making your shopping experience both easy and enjoyable. Plus, our website constantly updates with the latest news, offers, promotions, and new releases, ensuring you're always in the know. For even more updates, consider subscribing to our mailing list to be...
At Japanese Taste, we've designed our platform with you in mind. Our products are organized into user-friendly categories, making your shopping experience both easy and enjoyable. Plus, our website constantly updates with the latest news, offers, promotions, and new releases, ensuring you're always in the know. For even more updates, consider subscribing to our mailing list to be the first to hear about our best deals and newest stock.
"Bringing the best of Japan to your home"
We strive to make exceptional products accessible to everyone, no matter where they are in the world. By encouraging the pursuit of pleasure and wellness through carefully selected items, we aim to enrich daily life and share values of thoughtfulness, care, and respect. We also seek to foster a greater appreciation for diverse cultures and build a community around a shared admiration for quality and mindful living.
"Committed to Excellence"
At Japanese Taste, your satisfaction is our priority. We offer our expertise, professionalism, and prompt support to help you find precisely what you're looking for. This means you can easily purchase top-quality, unique products from the best Japanese brands, always at competitive prices. From reliable sourcing and warehousing to international delivery, customs, and attentive customer service, we manage the entire process, giving you complete peace of mind.
“Product selection, knowledge-sharing, premium customer experience”
We meticulously source only the highest quality, most sustainable items, ranging from food and cosmetics to homeware and supplements. Our products are easily available and accessible to everyone, anywhere, at any time. What's more, we empower our customers to request specific products, simplifying the process to ensure you find the perfect solution for your needs. We also create relevant content to deepen your understanding of diverse cultures.
Team and Location
A team of people by your side
Behind every order is our dedicated Fulfillment Center team, supported by state-of-the-art technologies. They work tirelessly to sort, meticulously pack, and swiftly deliver your items directly to you, ensuring a seamless experience for our customers worldwide.
The Procurement department is key to giving you access to top products. This ever-evolving team tirelessly sources diverse items across all categories. They also handle pricing and planning, making sure you get a desirable selection at competitive market prices.
Our Digital Marketing team works to connect you with the Japanese Taste brand. They share engaging content and updates, ensuring you're always informed about our latest offerings and the unique value we provide.
At Japanese Taste, we value every interaction with you. Our Customer Experience team is here to support your entire order journey. From helping you find specific items and managing returns or exchanges, to navigating customs and answering all your questions, our highly skilled agents are empowered to provide effective assistance, ensuring your complete satisfaction.
Behind the scenes, our Management team works tirelessly to ensure your experience with Japanese Taste is seamless. They focus on building strong teams and fostering key relationships, all to set a clear direction for our company's growth and build a brand you can trust for years to come.
Location
Situated in Japan's bustling second-largest metropolitan area, our office and warehouse are strategically positioned between Osaka and Kobe, overlooking Osaka Bay. This prime location serves as a direct gateway to the Pacific Ocean, enabling us to maintain close ties with our suppliers and efficiently dispatch products to customers across the globe.
